Privacy Policy

1. Information we collect

Account and contact information, such as your name, email address, login details, and support messages.

App and fitness preferences, such as your goals, experience level, schedule, session length, focus areas, equipment, and workout feedback.

Usage information, such as sessions started or completed, progress markers, feature usage, device type, app version, and approximate region.

Payment information is processed by our payment or app-store providers. We do not store full payment card numbers on our servers.

2. How we use information

To create and maintain your account, personalize your Pilates plan, recommend sessions, track progress, and provide customer support.

To improve CorePilates, debug issues, protect against fraud or misuse, and understand how people use the app.

To send product updates, launch access, service notices, and optional marketing messages. You can unsubscribe from marketing messages at any time.

3. Health and fitness information

CorePilates may ask about goals, limitations, equipment, or workout feedback so the app can personalize your experience.

Do not submit information that you do not want us to process. CorePilates is not a medical service and does not diagnose, treat, or prevent any medical condition.

4. Sharing information

We may share limited information with service providers that help us operate CorePilates, such as hosting, analytics, customer support, payment processing, email delivery, and crash reporting.

We do not sell your personal information. We may disclose information if required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.

5. Data retention and security

We keep information for as long as needed to provide the app, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational safeguards, but no online service can be guaranteed to be completely secure.

6. Your choices

You may request access, correction, deletion, or export of your personal information by contacting us.

You may disable marketing emails using the unsubscribe link. Some service messages, such as account or payment notices, may still be sent.

7. Children

CorePilates is not intended for children under 13. If we learn that we collected personal information from a child under 13, we will take steps to delete it.

8. Changes

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the app, website, or email where appropriate.

9. Contact

For privacy questions or requests, contact us at support@corepilates.app.